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  1. Question 11.5 PointsThe ability to monitor your own feelings and emotions and use the information to guide your thoughts and actions is called __________________.Feeling rules Emotion work Framing rules Cognitive intelligence Emotional intelligence
  2. Question 21.5 PointsThe first step of REBT is:Refuting the emotional fallacy Analyzing the emotional fallacy Remembering Identifying emotional fallacy Realization of the emotional fallacy
  3. Question 31.5 PointsOne of the reasons that Ekman found that emotions were universally understood in some of his earlier research is because:People only decoded 6-7 emotions Participants were from the same regions Participants were primed with an emotional state Participants had video clips to view multi-modal expressions We naturally distinguish emotions in others
  4. Question 41.5 PointsLiving near unpleasant odors has been shown to increase:Kidney failure Depression General outlook Decision-making Moods
  5. Question 51.5 PointsAll of these are examples of emotional fallacies EXCEPT:Perfectionism Overgeneralization Helplessness Catastrophic thinking Masking
  6. Question 61.5 PointsIn which step of the listening process does a listener work to assign meaning to the message?Perception Attention Interpretation Remembering Responding
  7. Question 71.5 PointsOf the four listening habits described in this unit, which two deal primarily with how people tend to focus on different aspects of a speaker’s message?analytical listening and conceptual listening connective listening and reflective listening content-oriented listening and time-oriented listening people-oriented listening and social- oriented listening metaphysical and appreciative listening
  8. Question 81.5 PointsEvaluative listening is successful when we:accurately distinguish stimuli in a message. understand the intended meaning of a message. make critical assessments of the accuracy of the facts in a message. all of the above. both B and C
  9. Question 91.5 PointsWhich of the following is considered by many listening scholars to be the “father of listening”?Larry Barker Andrew Wolvin Paul Rankin Ralph Nichols None of the above
  10. Question 101.5 PointsAll of these are examples of listening barriers EXCEPT:Fake listening Rehearsed responses Jumping to conclusions Failing to remember important information Direct eye contact

ANSWERS

Question 1:
Answer: Emotional intelligence

Question 2:
Answer: Identifying emotional fallacy

Question 3:
Answer: People only decoded 6-7 emotions

Question 4:
Answer: Depression

Question 5:
Answer: Masking

Question 6:
Answer: Interpretation

Question 7:
Answer: content-oriented listening and time-oriented listening

Question 8:
Answer: both B and C

Question 9:
Answer: Ralph Nichols

Question 10:
Answer: Direct eye contact

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