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Describe the four skills involved in effective communication described in the textbook. Discuss which skill you need to better develop, and how you will develop this skill to improve as a professional in your field The four skills involved in effective communication are (1) listening (2) telling stories (3) selling change upward and (4) toxic handling (Palmer, Dunford, & Akin, 2009) Textbook citation below Palmer, I., Dunford, R., & Akin, G. (2009). Managing organizational change: A multiple perspectives approach. Boston: McGraw-Hill/Irwin.

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