Description

so basically my topic is i think costumer service is more important than how the restaurant looks like (fancy decoration)

And the sources im gonna use is Haidilao hot pot

Its a chinese hot pot restaurant\

its famous for its food and especially costumer service

i have some website and sources you and use and read

 

https://www.forbes.com/sites/christophermarquis/2014/01/22/successful-chinese-hot-pot-chain-stumbles-in-us-expansion/

https://rctom.hbs.org/submission/hai-di-lao-service-beyond-imaginations/

www.forbes.com/sites/kylewong/2018/11/29/what-brands-can-learn-about-customer-experience-from-hot-pot-chain-hai-di-lao/

https://go.forrester.com/blogs/haidilao-cooks-the-competition-with-memorable-customer-service/

Get Homework Help Now